Services

From creating you a custom piece, to cleaning, appraising and jewelry repair, we offer an extensive array of services right here in Ottawa!

Hardens Fine Jewelry

Custom design

Custom design can transform an older piece of jewellery into a new work of art. Creating an entirely new and unique piece of jewellery is an exciting process.

Store owner and designer, Farhat Ainuddin, will happily guide you through the creative process, starting with your ideas and ending with the finished product. Working hand in hand with our master goldsmith, she can help you create something unique and beautiful that will be cherished for years to come. Design Consultation is always complimentary and is one of our greatest of pleasures.

Watch Repair

Our certified watchmaker service ensures that all repair services, from battery changes to a complete mechanical overhaul, are of the highest standards. Estimates for repair or restoration are always complimentary and our work is guaranteed.

Diamond Solitaire Jewellery Guarantee

We offer a ten year guarantee against loss of your diamond solitaire due to manufacturing defect. Upon purchase of your diamond solitaire jewellery, you will receive your guarantee portfolio and a friendly reminder by mail or phone every six months notifying you that it is time for your jewellery to be inspected. The inspection is complimentary and we will maintain records of the inspection, for your peace of mind. Should you lose your solitaire, it will be replaced promptly and free of charge, upon confirmation that the jewellery has been inspected every six months. This is our guarantee to you.

Harden's Fine Jewellers Satisfaction Guarantee

Harden’s Fine Jewellers strives for the most professional and personal of customer service. Our jewellery is of the finest quality and we take exceptional pride in our products, service and reputation. To that end, if for any reason you are not completely satisfied with your fine jewellery purchase, we will gladly exchange any undamaged piece for another item of greater or like value, within thirty days of purchase.

We offer a ten year guarantee against loss of your diamond solitaire due to manufacturing defect. Upon purchase of your diamond solitaire jewellery, you will receive your guarantee portfolio and a friendly reminder by mail or phone every six months notifying you that it is time for your jewellery to be inspected. The inspection is complimentary and we will maintain records of the inspection, for your peace of mind. Should you lose your solitaire, it will be replaced promptly and free of charge, upon confirmation that the jewellery has beeninspected every six months. This is our guarantee to you.

Appraisals

Having a current appraisal on hand is always a wise idea to protect yourself against the loss or theft of your jewellery. We deal with Gemmologists certified by the Gemological Institute of America, North America’s most respected school of Gemology. Your appraisal arrives as a handsome portfolio, with a photograph and a detailed description of your jewellery and its value.

In Ottawa there is no better place than Harden’s Fine Jewellers to have your jewellery appraised.

Repair and Restoration

Almost any gold, silver or platinum jewellery, no matter the age, can be repaired or restored. Start by bringing your jewellery in for complimentary inspection and our recommendations. From there, our goldsmith combines Old World knowledge and skills with the most modern of repair techniques. Estimates are always complimentary and our work is guaranteed.

We are the experts in Ottawa for jewellery repair and restoration, contact us today and let our goldsmith put a smile on your face.

Inspection and Cleaning

Harden’s Fine Jewellers in Ottawa invites you to bring your jewellery in for complimentary inspection and cleaning. In store, we can offer surface polishing. Jewellery care cloths and jewellery cleaning solutions are offered for purchase. We would be pleased to recommend the appropriate product for your jewellery care needs.

Insurance and Replacements

Harden’s Fine Jewellers is always ready to assist you with your insurance replacement claim needs. Let us help you with the process.

We have been experts in assisting Ottawa and the surrounding since 1949. Whatever your jewellery insurance replacement needs we can help you.

CANADIAN DIAMONDS

Harden’s Fine Jewellers specializes in Canadian Diamonds.

Ontario is home to one of the highest quality producing diamond mines in the world. Victor diamonds are highly sought after; for their natural beauty, exceptional colour, clarity, cut and polish.

The Ekati diamond mine in Canada’s North is home to Maple Leaf Diamonds. Among the world’s most exquisite and brilliant gems, these diamonds bear a distinct Maple Leaf Insignia and Tracking Number, guaranteeing its Canadian origin.

TRADE UP PROGRAM

Take advantage of Harden’s Trade Up Program. If at any time you wish to exchange your original diamond for another diamond that is at least 50% more than the current value of the original ring, we will credit you the original purchase price towards the new purchase. If the diamond is damaged, the amount of the credit will be ascertained at time of trade-up.

REFERRAL PROGRAM

Take advantage of Harden’s Referral Program: If you bought your engagement or wedding ring from Harden’s Fine Jewellers – please refer a friend or colleague and we will grant them a 10% discount, toward the purchase of their engagement and / or wedding rings. Plus – we will send you a $100.00 Hardens gift certificate towards your next purchase. Please note, this offer cannot be combined with any other discounts or special offers, and is only applicable on in-stock items.

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